Commonly asked overtime pay law questions about Computer User Support Specialists:
- What is a Computer User Support Specialist?
- What is the Salary Range for a Computer User Support Specialist?
- How Many Computer User Support Specialists Are Nationally Employed?
- Where Are Computer User Support Specialists Employed?
- Computer User Support Specialist Overtime Pay Lawsuit News
- What are the Laws for Computer User Support Specialist Overtime Pay?
- Are Computer User Support Specialists Entitled to Overtime Pay?
- Computer User Support Specialist Overtime Pay Lawyer Review
What Is a Computer User Support Specialist?
Computer User Support Specialists, also known as Information Technology Support Specialists, provide technical assistance to computer users. They answer questions or resolve computer problems for clients in person, via telephone or electronically. They may also provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
What is the Salary Range for a Computer User Support Specialist?
Depending on the work setting and state where Computer User Support Specialists are employed, the U.S. Bureau of Labor Statistics (BLS) noted that in 2016, Computer User Support Specialists made between $29,000 and $82,000, with the average annual salary being approximately $53,000.
How Many Computer User Support Specialists Are Nationally Employed?
According to the United States Department of Labor, employment estimate and mean wage estimates for this occupation are as follows:
| Employment | Employment RSE* | Mean Hourly Wage | Mean Annual Wage | Wage RSE |
| 602,840 | 0.7% | $25.53 | $53,100 | 0.3% |
*RSE: The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.
According to the United States Department of Labor, the percentile wage estimates for a Computer User Support Specialist is as follows:
| Percentile | 10% | 25% | 50% (Median) | 75% | 90% |
| Hourly Wage | $14.15 | $18.18 | $23.74 | $30.64 | $39.50 |
Where Are Most Computer User Support Specialists Employed?
According to the United States Department of Labor, states with the highest employment level in this occupation are as follows:
| State | Employment | Employment Per Thousand Jobs | Location Quotient | Hourly Mean Wage | Annual Mean Wage |
| California | 67,780 | 4.24 | 0.99 | $29.72 | $61,820 |
| Texas | 57,340 | 4.88 | 1.14 | $25.07 | $52,140 |
| New York | 40,280 | 4.43 | 1.03 | $27.17 | $56,510 |
| Florida | 33,690 | 4.10 | 0.95 | $22.10 | $45,970 |
| Pennsylvania | 25,760 | 4.48 | 1.04 | $25.04 | $52,090 |
Computer User Support Specialist Overtime Pay Lawsuit News
Computer User Support Specialist Overtime Pay Lawsuit News
Read All Computer User Support Specialist News on Overtime Pay Cases and Settlements
What are the Laws for Computer User Support Specialist Overtime Pay?
Under the Fair Labor Standards Act, Computer User Support Specialists are often entitled to overtime pay for all hours worked over 40 in one week. If an employer denies a Computer User Support Specialist overtime wages, it could give rise to an overtime pay lawsuit.
There are strict time limitations for filing a claim so it is important that you discuss your case in a timely manner. If you wait too long, you may lose your ability to recover some or all of your back pay. An experienced Computer User Support Specialist overtime pay attorney can determine whether you are entitled to overtime wages based upon your job description, job duties, rate of pay, and number of hours worked.
Some states have their own overtime pay laws that may be slightly different from the FLSA with respect to overtime pay for Computer User Support Specialists. There are strict time deadlines for filing lawsuits so it is essential that you contact an attorney immediately.
Are Computer User Support Specialists Entitled to Overtime Pay?
Because Computer User Support Specialists perform essential duties such as providing technical assistance and resolving computer problems for clients, they often work far more than 40 hours in a workweek. Many of them are not paid overtime for these excess hours as required under the FLSA. The employer’s failure to pay required overtime to a Computer User Support Specialist can result in a lawsuit for overtime pay.
To determine whether you are eligible for filing a wage claim, contact our experienced Computer User Support Specialist Overtime Pay Lawyers at (855) 754-2795 for a Free Consultation to discuss your case or complete the Free Unpaid Overtime Case Review Form on this page.
We will discuss your situation and determine if you have a claim. If you are owed unpaid wages, we will represent you under our No Fee Promise, which means there are never any legal fees or costs unless you receive a settlement.
Computer User Support Specialist Overtime Pay Lawyer Review
