Yes, financial service customer support employees are entitled to overtime pay for time spent working beyond 40 hours per week. Financial service customer support employees are responsible for many jobs that require excess amounts of time to complete. Extra time is often required to research an issue, boot up a computer, or review scripts before the “official work day” begins.
According to the U.S. Department of Labor’s Wage & Hour Division, covered nonexempt employees are entitled to be paid at least the federal minimum wage as well as overtime at time and one-half their regular rate of pay for all hours worked over 40 in a workweek.
Our experienced financial service customer support overtime pay attorneys can determine whether you are entitled to overtime wages based upon your job description, job duties, rate of pay, and number of hours worked. You are entitled to these wages against your current employer or past financial service customer support employer. There are strict time deadlines for filing lawsuits so it is essential that you contact an attorney immediately.
To help easily determine whether you are eligible to file a financial service customer support overtime pay claim, you should contact our experienced overtime pay lawyers at (855) 754-2795 for a Free Consultation to discuss your case. You can also fill out the Free Unpaid Overtime Case Review Form on this page. We will discuss your situation and determine if you have a claim. There are absolutely no legal fees or costs unless you receive a settlement.