A call center is required to pay overtime wages to an employee for time spent loading dialing software before the “official” shift start time. Many call centers require employees to arrive early to the workplace to load dialing software in advance of their shift. This extra time must be added to the total work day and add up over the course of a week. If this additional time extends beyond the 40 hour work week then overtime pay is required under federal law.
To help easily determine whether you are eligible to file a wage claim, you should contact our experienced Call Center Employee Overtime Pay Lawyers at (855) 754-2795 for a Free Consultation to discuss your case. You can also submit the Free Unpaid Overtime Case Review Form on this page. We will discuss your situation and determine if you have a claim. Let us help you recover your lost wages and get compensated for the overtime hours spent working.