Teletech Holdings is a global business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982. Teletech Holdings operates a total of 54 call centers in 28 countries.
Major Teletech call center locations include:
- Phoenix, Arizona
- Tempe, Arizona
- Englewood, Colorado
Call center employees often times work more than 40 hours in a single workweek. Many of times employers may fail to pay the appropriate amount of overtime pay to its employees. That is why it is important to speak with an experienced attorney who is highly trained to handle these types of overtime pay cases.
Call center employees job responsibilities include but are not limited to the following: product support, credit card customer service, telemarketers, bill collectors, financial services, computer product help desk, banks, hotels and more.
According to the U.S. Department of Labor’s Wage & Hour Division, covered nonexempt employees are entitled to be paid at least the federal minimum wage as well as overtime at time and one-half their regular rate of pay for all hours worked over 40 in a workweek. Covered employees must be paid for all hours worked in a workweek. In general, “hours worked” includes all time an employee must be on duty including starting the computer to download work instructions, computer applications, and work-related emails.
If you are employed by Teletech or are a former employee and did not receive overtime pay, you may have the following questions:
- Am I entitled to overtime pay from Teletech?
- Is a Teletech call center floor manager entitled to overtime pay?
- How do I file an overtime claim against Teletech?
- Who is the best lawyer for a Teletech overtime pay lawsuit?
An experienced overtime pay attorney can determine whether you are entitled to overtime wages based upon your job description, job duties, rate of pay, and number of hours worked. There are strict time deadlines for filing lawsuits so it is essential that you contact an attorney immediately.
To help easily determine whether you are eligible to file a wage claim, you must contact our experienced call center employee overtime pay lawyers at (855) 754-2795 for a Free Consultation to discuss your case or complete the Free Unpaid Overtime Case Review Form on this page. We will discuss your situation and determine if you have a claim. Let us help you recover your lost wages and get compensated for the overtime hours spent working.
Teletech Overtime Claim Resources
United States Department of Labor