Under the Fair Labor Standards Act (FLSA), the overtime laws for call center operators are that they must be paid for all hours worked after 40 hours in a workweek. The failure to do so would bring rise to an overtime lawsuit that would seek money damages for payment of unpaid or underpaid wages, attorney’s fees, and litigation expenses, and even liquidated damages.
The FLSA also sets the rate of overtime pay employers are required to pay call center operators which is set at one and one-half times their regular rate of pay. This includes time spent starting the computer to download work instructions, computer applications and work-related emails.
At our award winning law firm, our lawyers will be able to calculate how much overtime pay is owed to you and if you are eligible to file a claim. We will start working on your case immediately gathering all the evidence to prove and win your case. We represent our clients under our No Fee Promise, which means no legal fees or costs until we win or settle your claim. Call (855) 754-2795 now for a free, no obligation case review.